Terms & Condition

  1. Booking and Payments:

    • Reservation: All bookings are subject to availability and confirmation by the adventure company.
    • Payment: Full payment or a deposit may be required at the time of booking to secure a spot.
    • Cancellation: Cancellation policies will apply, and refunds may vary based on the notice provided.

  2. Participant Requirements:

    • Age and Health: Participants must meet minimum age requirements and be in good health and physical condition suitable for the activities.
    • Medical Information: Any relevant medical conditions or allergies must be disclosed before participation.
    • Fitness: Some activities may have specific fitness requirements or restrictions.

  3. Safety and Conduct:

    • Safety Guidelines: Participants must adhere to safety instructions provided by guides and instructors at all times.
    • Behavior: Respectful behavior towards guides, fellow participants, and local communities is expected.
    • Equipment: Proper use of provided equipment and gear is required.

  4. Liability and Insurance:

    • Liability Waiver: Participants may be required to sign a liability waiver acknowledging the inherent risks associated with adventure activities.
    • Insurance: Personal travel and health insurance coverage is recommended and may be required.

  5. Changes and Force Majeure:

    • Itinerary: The adventure company reserves the right to modify itineraries, activities, or accommodations due to weather conditions, safety concerns, or other unforeseen circumstances.
    • Force Majeure: The company may not be liable for disruptions or cancellations caused by circumstances beyond their control (e.g., natural disasters, political instability).

  6. Environmental Responsibility:

    • Leave No Trace: Participants are expected to follow the principles of Leave No Trace and minimize their impact on the environment.

  7. Photography and Promotion:

    • Media Release: Participants may be photographed or filmed during activities, and consent may be required for the use of such media for promotional purposes.

  8. Compliance with Laws:

    • Local Regulations: Participants must comply with local laws, customs, and regulations of the destination.

  9. Complaints and Disputes:

    • Feedback: Participants are encouraged to provide feedback to the company regarding their experience.
    • Resolution: Any disputes or complaints will be handled according to the company’s policies and local regulations.

  10. Miscellaneous:

    • Jurisdiction: These terms and conditions are governed by the laws of [Jurisdiction].
    • Severability: If any provision of these terms is deemed invalid, the remainder will remain in effect.

Privacy Policy for Adventure Camps

Adventure Trails  is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://adventuretrails.org/ or participate in our adventure camps.

Information We Collect

We may collect and process the following data about you:

  1. Personal Information: Name, contact information (phone number), date of birth, and emergency contact details.

  2. Medical Information: Any medical conditions or allergies that you disclose to us voluntarily to ensure your safety during the adventure activities.

  3. Payment Information: Credit card details or other payment information are required for booking and payment processing.

  4. Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  5. Usage Data: Information about how you use our website and services, including pages visited, time spent on each page, clicks, and referring/exit pages.

How We Use Your Information

  1. To manage and facilitate your participation in our adventure camps, including booking, registration, and communication regarding the activities.

  2. To process payments and fulfill bookings.

  3. To communicate with you, including responding to inquiries, providing information about the adventure camps, and sending relevant updates and notifications.

  4. To improve our services, website functionality, and customer experience.

  5. To comply with legal obligations and regulations.

Disclosure of Your Information

We may share your information with:

  1. Service providers and business partners who assist us in providing our services, including payment processors, IT service providers, and marketing partners.

  2. Emergency responders or medical personnel in the event of an emergency during the adventure activities.

  3. Legal authorities if required by law or to protect our rights, property, or safety, or that of our customers or others.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, use, alteration, or destruction.

Your Rights

You have the right to:

  1. Access and request a copy of the personal data we hold about you.

  2. Request correction of any incomplete or inaccurate data.

  3. Request the erasure of your data under certain circumstances.

  4. Object to the processing of your data where we are relying on a legitimate interest.

  5. Withdraw consent at any time where we are relying on consent to process your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected] or 70699 06933

Cancellation Policy for Adventure Camps

Adventure Trails understands that plans can change. This cancellation policy outlines our guidelines for cancellations, refunds, and changes to bookings for our adventure camps:

1. Cancellation by Participants

  • Cancellation Notice: Participants must notify us of any cancellation in writing or by email to the contact details provided.

  • Cancellation Charges: The following cancellation charges will apply:

    • More than 45 days before the start date: 10% of the total booking cost will be retained as an administrative fee, and the remaining amount will be refunded.

    • Between 45 days and 10 days before the start date: 50% of the total booking cost will be retained, and the remainder refunded.

    • Less than 10 days before the start date: No refund will be provided.

  • No-shows: Participants who fail to arrive without prior cancellation will not be eligible for any refund.

2. Changes to Bookings

  • Booking Transfers: Participants may request to transfer their booking to another available date or adventure camp, subject to availability and approval by us.

  • Administrative Fee: A Rs. 500 administrative fee may apply for each booking transfer.

3. Cancellation or Modification by Us

  • Cancellation: We reserve the right to cancel or modify an adventure camp due to unforeseen circumstances, including but not limited to weather conditions, natural disasters, or insufficient participants. In such cases, we will provide alternative arrangements or a full refund of the booking cost.

4. Refunds

  • Refund Process: Refunds will be processed within 10 days of the cancellation notice in the original form of payment.

5. Exceptions

  • Force Majeure: We may not be liable for refunds or additional expenses incurred due to circumstances beyond our control, such as natural disasters, political unrest, or strikes.

6. Contact Us

If you have any questions about our cancellation policy, please contact us at:

[email protected]

70699 06933